Small firms urged to embrace unified communications
Tue, 08 Sep 2009
Small businesses seeking to reduce costs while investing in their technology infrastructure should consider adopting unified communications, it has been suggested.
According to Chris de Silva, managing director of NEC Philips Unified Solutions, almost every firm is feeling the pressure of the current climate, heightening the need for firms to optimise resources.
"In these difficult trading conditions, businesses need to be more flexible in their approach and they need to be prepared to make changes to working practices and business processes if they are to ride out the storm," he told the Telegraph.
Mr de Silva said that by having access to unified communications technology, employees benefit from freedom of movement around their working environment while still being able to access all of their applications in the same way.
"There is no longer any reason for staff to be tied to one desk or location in the building which means companies can make better use of the office space they have already got," he stated.
North Bristol NHS Trust recently revealed how it is using unified communications to overhaul its telecommunications services and modernise the patient offering.
Martin Bell, director of information management and technology at the trust, said the new solution would allow it to provide mobile and responsive communications, both internally and to the community at large.
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